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Melissa M
1 reviews | Active since Feb 2016
17 Feb 2016, 20:14
Never a great day to call Vodacom
I accidentally locked myself out of my phone. Offcourse this was my stupidity since now i am forced to call the call centre. As per the website, the call centre is 24/7, Unfortunately this is a lie. But you have to go through the whole process to discover this lie only to end up completely disappointed. The call centre does not work, I cant log onto the website and the APP does not work also. Therefore, a person has to wait until the next day if they lock themselves out. Absolutely shocking service.
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Replies (1)Vodacom's replyOfficial
17 Feb 2016, 20:47Hello LissaMel,
Thank you for your time and effort informing us of your concerns.
Please note that a consultant will contact you in due course to assist you.
Kind regards
Consumer Website Team
Thank you for your time and effort informing us of your concerns.
Please note that a consultant will contact you in due course to assist you.
Kind regards
Consumer Website Team
Vodacom's reply17 Feb 2016, 20:47
Official
Hello LissaMel,
Thank you for your time and effort informing us of your concerns.
Please note that a consultant will contact you in due course to assist you.
Kind regards
Consumer Website Team
Thank you for your time and effort informing us of your concerns.
Please note that a consultant will contact you in due course to assist you.
Kind regards
Consumer Website Team
