Network unavailable

I have been without coverage now for over 4 hours. According to the call centre, the issues have been resolved. I have rebooted my ipad, selected manual network selection, tried the sim in other devices with no luck. Three vodacom numbers are down. If I didn't have a phone another network I wouldn't have been able to call the customer care call centre. What if there was an emergency and I couldn't get hold of anyone. This is unacceptable service. 3 hours later I am still waiting for someone to respond to my email or someone to contact me.