PK
Promise K
1 reviews | Active since Apr 2019
03 Feb 2021, 14:11
Network towers
Yhuuuu sana vodacom network here in Protea Glen ext 27 needs strong prayers its poorest of them all all you will get it's a missed call notification haike Lord have mercy all they care about is 5G whereas their network has rusty they need to reboot their towers hai I app**** for a job only to get a missed call notification ngizodlani nengane zami madoda umsebenzi uhambile to the next applicant Vodacom fix the network plz here at Protea Glen Ext 27 its very poor baaaad
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Replies (2)
Vodacom's replyOfficial
03 Feb 2021, 19:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Feb 2021, 19:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Feb 2021, 14:28 Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our networks team for further assistance. Based on the feedback provided, our team made contact with you and is currently addressing your query.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our networks team for further assistance. Based on the feedback provided, our team made contact with you and is currently addressing your query.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Feb 2021, 14:28
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our networks team for further assistance. Based on the feedback provided, our team made contact with you and is currently addressing your query.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our networks team for further assistance. Based on the feedback provided, our team made contact with you and is currently addressing your query.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,