PL
Petro-Zanné Lauwrens
1 reviews | Active since May 2021
09 Nov 2021, 13:54
NETWORK SWITCHED OFF BY VODACOM PERSONALLY !!!!
My network is off everyday for at least 4 hours. After I called Vodacom from the office number, they told me that my cellphone's network was switched off and they had to switch it on again. The consultant could not answer me as who switch my network off ?! I had to switch my phone off for 10 minutes for the reboot to work and even after that, my network still did not work and the consultant could not assist me further.
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Vodacom's replyOfficial
09 Nov 2021, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Nov 2021, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team