RP
Riaan P
1 reviews | Active since Aug 2015
07 Aug 2015, 07:36
Network quality and Strength deterioating
Hi<br> <br> I have been living in my area for about 1 1/2 years. When I moved here I was a loyal customer of MTN, however the signal here was bad, and Vodacom's better. I subsequently ported to Vodacom and the actual network strength increased.<br> <br> My complaint is that in the last 2 months the signal quality has gone to absolute \*******". Most parts of my home I get no service and have to go to specific areas to get 1 bar.<br> <br> I did not move to Vodacom where I was very happy to only be irritated as no-one can get hold of me at my home.<br> <br> Please investigate and rectify ASAP.<br> <br> Disgruntled customer."""
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Replies (1)Vodacom's replyOfficial
07 Aug 2015, 14:13Hello RiaanJP2015,
As per our conversation, we have escalated your query to our Network performance team to investigate your network signal problem.
Kind regards
Maxwell Cloete
As per our conversation, we have escalated your query to our Network performance team to investigate your network signal problem.
Kind regards
Maxwell Cloete
Best regards,
Vodacom's reply07 Aug 2015, 14:13
Official
Hello RiaanJP2015,
As per our conversation, we have escalated your query to our Network performance team to investigate your network signal problem.
Kind regards
Maxwell Cloete
As per our conversation, we have escalated your query to our Network performance team to investigate your network signal problem.
Kind regards
Maxwell Cloete
Best regards,
