RP
Riaan P

1 reviews | Active since Aug 2015

07 Aug 2015, 07:36

Network quality and Strength deterioating

Hi<br> <br> I have been living in my area for about 1 1/2 years. When I moved here I was a loyal customer of MTN, however the signal here was bad, and Vodacom's better. I subsequently ported to Vodacom and the actual network strength increased.<br> <br> My complaint is that in the last 2 months the signal quality has gone to absolute \*******". Most parts of my home I get no service and have to go to specific areas to get 1 bar.<br> <br> I did not move to Vodacom where I was very happy to only be irritated as no-one can get hold of me at my home.<br> <br> Please investigate and rectify ASAP.<br> <br> Disgruntled customer."""

0
Replies (1)
Vodacom
Vodacom's reply07 Aug 2015, 14:13
Official
Hello RiaanJP2015,

As per our conversation, we have escalated your query to our Network performance team to investigate your network signal problem.

Kind regards
Maxwell Cloete

Best regards,