**** network provider
<p>Last week Thursday I received airtime but did not take it to head. Sunday I tried transferring airtime to someone and it said the service is no longer available for you, well I called vodacom and they said I'm now a contract subscriber with RMCS or whatever they call it. How because I didn't subscribe to any nor received a call regarding that. I'm so ****ed right now as I want my prepaid package back with all my benefits. Vodacom gave authority to this people to access my number so you're going to pay every last cent I spent going to and from Jet, calling those people and to today I'm still on the ****en contract. Don't test my patience, I'm awaiting your call to get my bankibg details and to tell me your number is back to prepaid. And I'm also taking the legal route, I'm so going to sue you</p>
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Replies (3)
Vodacom's replyOfficial
27 Jul 2017, 15:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Jul 2017, 15:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Jul 2017, 09:44Dear Customer
Our social media team has tried contacting you to no avail.
They are attending to your complaint and will keep you updated with the progress.
Kind Regards
DL
Best regards,
Vodacom's reply28 Jul 2017, 09:44
Official
Dear Customer
Our social media team has tried contacting you to no avail.
They are attending to your complaint and will keep you updated with the progress.
Kind Regards
DL
Best regards,
's updateReviewer Update
28 Jul 2017, 10:24No one tried contacting me, my phone has always been on with me. I want all my money back and the benefits I had. Until you sort out my number I've got nothing to say to you ****en network
's update28 Jul 2017, 10:24
Reviewer Update
No one tried contacting me, my phone has always been on with me. I want all my money back and the benefits I had. Until you sort out my number I've got nothing to say to you ****en network