NG
Nikita G

1 reviews | Active since May 2011

09 Nov 2019, 14:19

Network problems

Hi i have a vodacom contract and im going to stop paying, my reason is i have phoned your customer care before about the non existing signal after you joined up with the worst company telkom , i was told that they would report the problem and let me know what the problem was ,well i dont know if you have incompetant people working for you, but as a person can expect nothing would be done . I also went to a vodacom branch in pietermaritzburg , and was told i must fone you people , i have been with mtn before so i shall go with them again as their service and reception is faultlees here in Camperdown kzn ps that is where i stay and that is where nobody in Camperdown with vodacom/telkom can get signal.. so i will take my fone along with the charger and drop it off at one of your shops , and cancel my debit order with the bank but before i do that im going to speak to a lot of people in Camperdown to do the same Yours senserly ****ed off customer.

0
Replies (1)
Vodacom
Vodacom's reply09 Nov 2019, 15:44
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team