Network problem that vodacom says its not a priority

I am a vodacom customer and i have never used any other network. I have 3 contracts with them.

About 3 weeks ago i started having network problems when I am at home. I cannot connect to the internet using data and sometimes i missed calls. I reported this to vodacom on the 9th of Feb 2022 and the lady tried to assist me over the phone but the problem was not resolved. She then said she has logged a ticket and someone from vodacom network will call me. Today, 21 Feb 2022 i received a called and the guy told me that their network is degrading is some areas and vodacom is aware of this, but it will not be fixed anytime soon. He mentioned that this may even go to 2023.

He told me that i have 2 options, I can either opt to start using fibre or cancel my contracts. And you can tell from his tone that he does'nt really as vodacom has too many customers and they will not just rush this because of 1 customer. I told him that my 2 cents money will not even be noticed so i want to cancel and move over to another network. He promised to send cancelation forms. Just like that.

Thank you vodacom for the waste of my money and time.