DN
Director N
1 reviews | Active since Aug 2019
10 Oct 2019, 14:09
Network problem
I have contract lines with Vodacom for a while and late 2017 we expirience a network problem in our area. I try to take it up with Vodacom last year but up until now they've done nothing to rectify the problem. I'm currently busy terminating the contract line to get another service providers who are meant for business.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Oct 2019, 07:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Oct 2019, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
23 Oct 2019, 10:23Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have been contacted by our Networks Department and provided feedback with regards to your query.
Apologies for any inconvenience this may have caused. Regards,Consumer Website Team
Apologies for any inconvenience this may have caused. Regards,Consumer Website Team
Vodacom's reply23 Oct 2019, 10:23
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have been contacted by our Networks Department and provided feedback with regards to your query.
Apologies for any inconvenience this may have caused. Regards,Consumer Website Team
Apologies for any inconvenience this may have caused. Regards,Consumer Website Team