MP
Martin P
1 reviews | Active since Jun 2019
19 Apr 2021, 11:34
Network problem
No response to any queries for a year, after more than 10 calls and emails
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
19 Apr 2021, 11:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Apr 2021, 11:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Apr 2021, 13:29Dear Martin Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the e-service team already escalated your issue to the relevant department.
Please allow the team to investigate and resolve. Regards Vodacom Consumer Website Team
Please allow the team to investigate and resolve. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Apr 2021, 13:29
Official
Dear Martin Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the e-service team already escalated your issue to the relevant department.
Please allow the team to investigate and resolve. Regards Vodacom Consumer Website Team
Please allow the team to investigate and resolve. Regards Vodacom Consumer Website Team
Best regards,
MP
Martin P's updateReviewer Update
18 May 2021, 08:55I'm stil
MP
Martin P's update18 May 2021, 08:55
Reviewer Update
I'm stil
MP
Martin P's updateReviewer Update
18 May 2021, 08:56I'm still waiting for response from this matter
MP
Martin P's update18 May 2021, 08:56
Reviewer Update
I'm still waiting for response from this matter