MS
Mpho S
1 reviews | Active since Jan 2012
10 Oct 2022, 09:48
NETWORK POOR FOR MANY YEARS
Hi Vodacom..Network sooo poor for years at Ga-Matlala, Ga Selolo..Kindly assist as this is affecting our schools as well and one need to go to other Villages to access internet etc..Please note that this has been happening for many many years without changes.
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Replies (2)
Vodacom's replyOfficial
10 Oct 2022, 10:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Oct 2022, 10:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Oct 2022, 13:11Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, kindly note that your query is currently being addressed by the Network department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply11 Oct 2022, 13:11
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, kindly note that your query is currently being addressed by the Network department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,