1 reviews | Active since Mar 2009
Network outage second time this week for more than 4 hours!!!!!!
Today is the second day this week that the entire town is experiencing a total black out of the Vodacom network. There is no signal. I am heavily reliant on my cellphone for business and can't even log into the system at work, because I need a code to be generated when logging in to access the system. But because vodacom is down, I am unable to access my work platform as no SMS's can come through. This is totally unacceptable. It was off on Tuesday, from about 9:00 till after 13:00 and today the network is still off from 8:00 and it is already 12:00. We are also unable to get any information about what is going on from the call centre and the phone number of the nearest Vodacom branch in Bredasdorp just keeps ringing. What are we to do!!! This service is pathetic!!!
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
