WP
Willem P

1 reviews | Active since Apr 2018

07 May 2019, 06:00

Network off again!!!

I just can't go on like this. I need service. This morning the Vodacom network is off again!!!

0
Replies (3)
Vodacom
Vodacom's reply07 May 2019, 07:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply07 May 2019, 12:25
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance. The reference number is ***.
Regards
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply09 May 2019, 15:41
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team

Best regards,