LP
Lloyd P
1 reviews | Active since Jul 2011
23 Jul 2018, 15:54
Network Locket Tablet
Hi, I went into the store in Umhlanga to request the Pin to unlock my device as i would like to use another network SIM in my Tablet.
Note: My tablet is out of contract has has been for a number of years, so technically I have paid for the device and own it.
The response from the technician after a number of days was that i would need to buy a new tablet to use on another network. This is not acceptable. I need to unlock this device.
IMEI number can be sent on request.
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Vodacom's replyOfficial
23 Jul 2018, 16:06Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will NOT contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Jul 2018, 16:06
Official
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will NOT contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,