Network issues nothing
Vodacom evaton west ext 4 has network problem and we call everyday we Facebook them answer is Hi there Lerato,
We are aware of the network related issue in the area and our technical networks team is working hard to get the network and service restored. We do apologise for any inconvenience caused. We appreciate your patience and understanding in the meantime. Its been months now this happening ive been patient we pay Wi-Fi we all use voda sim our lives are stucked please can we have help this side we work from home we cant ascess internet and call vodacom please help us
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
26 Aug 2025, 13:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Aug 2025, 13:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
31 Aug 2025, 17:50To be honest you take us for granted you don't care about our jobs , how come network for the whole area be dont for full two week with out you guys doing any? You said you will call i got Only one ring call then voicemail then you claim you called? We are paying for your services please restore our network service month end you debited fool amount from the husband or because we are blacks in that area we should suffer?
's update31 Aug 2025, 17:50
Reviewer Update
To be honest you take us for granted you don't care about our jobs , how come network for the whole area be dont for full two week with out you guys doing any? You said you will call i got Only one ring call then voicemail then you claim you called? We are paying for your services please restore our network service month end you debited fool amount from the husband or because we are blacks in that area we should suffer?
's updateReviewer Update
31 Aug 2025, 17:51As you see me responding today is because I went yo to other locations to view my emails
's update31 Aug 2025, 17:51
Reviewer Update
As you see me responding today is because I went yo to other locations to view my emails
Vodacom's replyOfficial
01 Sept 2025, 16:36Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note, your concerns have been noted and raised. This matter is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note, your concerns have been noted and raised. This matter is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Sept 2025, 16:36
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note, your concerns have been noted and raised. This matter is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note, your concerns have been noted and raised. This matter is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Regards
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
03 Sept 2025, 15:24Good afternoon vodacom im out patience with your services ive been reporting this issue without success we are in a contract with my husband at vodacom is it a way to terminate out contract to part ways im really tired of fighting and using my angry so something that is not being fixed as for your sim cards will keep the number and use other reliable network please respond
's update03 Sept 2025, 15:24
Reviewer Update
Good afternoon vodacom im out patience with your services ive been reporting this issue without success we are in a contract with my husband at vodacom is it a way to terminate out contract to part ways im really tired of fighting and using my angry so something that is not being fixed as for your sim cards will keep the number and use other reliable network please respond