AK
Angela K
1 reviews | Active since Oct 2024
04 May 2025, 20:32
Network issues
Network issues again. We constantly have network issues and it's quite frustrating because we work from home and when you call or reach out all they tell you is that they are sorry for the inconvenience and they are working on it. What about the monthly payments we make for wifis yet we never get to use them because there's never network. Vodacom had the best network but lately?
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Vodacom's replyOfficial
05 May 2025, 07:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 May 2025, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team