Network Issues

<p>I called 082111 this morning 13/03/2017 @ 9:15 to assist with a network issue being experienced in Strandfontein Village. The network issue started Friday evening 10/03/2017 and continued all weekend even till this morning. I called to log the call as myself and 3 other numbers in 2 different households are expreciencing the problem. The agent said i need to call back with 5 different numbers in 5 different households in order to log a call. This means i need to walk the streets in my area to ask my neighbors what network are they on and if they are experiencing the same problem. Now if i could call this morning and not receive a ref number, how many other people in my area have called and was told to do the same thing? I joined Vodacom recently as my previous service provider was too unrealiable. Since when did i become a vodacom rep? </p>