Network issues

<p>Vodacom is apparently experiencing a problem with the network. However its customer service staff fail to do what is requested of them. I have had my sim synced 3 times in the last 24 hours, been placed on MUTE for over 10 minutes and I eventually hung up the phone waiting to speak to a supervisor. My phone's no incoming calls or text messages issue is still not sorted out and its been 24 hours. I have a reference number, which I was advised that it doesnt exist. Now how much more time must I waste on the phone for my paid service to be sorted out?????</p>