KM
KHOSI M
1 reviews | Active since Mar 2022
29 Dec 2022, 19:28
Network in Tsakane
Dear All networks
I am writing on this asking exactly what is happening with networks at Tsakane? I am an event coordinator and have card machines that we use to operate/ for payments. I wont say exactly which machine bcos you guys will move the blame to the machine. cos i know in another nearby areas the machines work just fine. Most business are suffering bcos of this thing, Kindly explain what it happening with your towers in Tsakane? Tsakane is very close to KwaThema and Duduza they are separated by just a street, but when you go to Duduza and KwaThema Network is working just fine.
This has been going on for so many year it must stop. It needs to be fixed; Im sure if it was in the suburban areas this was going to fix long time ago. Angithi vele ikasi is your last priorities. The majority is the one supporting your products, but yet you neglect them. Our businesses are suffering bcos the network are not sufficient to operate in that area.
Kindly fix thi
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Replies (2)
Vodacom's replyOfficial
30 Dec 2022, 07:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Dec 2022, 07:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
30 Dec 2022, 09:36Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded via email. Regards Consumer Website Team
Best regards,
Vodacom's reply30 Dec 2022, 09:36
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded via email. Regards Consumer Website Team
Best regards,