PM
Pam M
1 reviews | Active since Jul 2010
19 Jan 2018, 09:27
NETWORK DOWN
Dear Vodacom,
Your network is down - I can't dial out any number and also your 082111 is also not reachable. This completely unacceptable for the amount of money I pay for my contract. I rely on my phone to survive. The completely unacceptable!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
19 Jan 2018, 09:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Jan 2018, 09:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Jan 2018, 10:51Good day Pam
This query has been resolved.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Vodacom's reply19 Jan 2018, 10:51
Official
Good day Pam
This query has been resolved.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,