AK
Angela K

1 reviews | Active since Oct 2024

25 Feb 2025, 09:56

Network

The worst network I've ever experienced. The service? 0/10 because the only thing they will tell you is that they are working on the issue while you lose important calls and meetings and cannot submit anything. You can't even call them because how can you call when your phone has no service. It's been days without network our phones basically don't work. What's the point of spending so much money on data and so forth if we can't even use it. The worst part is that they will tell you that a consultant will call you and?? How can a consultant call me if I can't receive phone calls because of your network

0
Replies (1)
Vodacom
Vodacom's reply25 Feb 2025, 10:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team