JG
Jacob G

1 reviews | Active since Feb 2017

02 Feb 2017, 18:59

Network coverage booster promised... still waiting

<p>As we are staying on a farm with poor cellphone network coverage, we contacted Vodacom on 22 January 2015 for the first time for help. They immediately said "no" for a booster to get better network. We carried on asking for a booster. At last, on 15 December 2016, Lebogang Tshamugero visited our home and agreed to supply us with a booster before Christmas. Up to date, 2 February 2017, we are still waiting.. Without network coverage, our safety are at risk, because nobody can be contacted if we need any help in a crisis situation.</p>

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Replies (1)
Vodacom
Vodacom's reply03 Feb 2017, 07:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team