1 reviews | Active since May 2016

22 May 2016, 06:13

Network coverage and then none

<p>I was on the vodacom network for a full month! my port of my number was successful on the 6 March and then the 6 April came and there was no longer network coverage! Vodacom says that they cannot see my number on their system.</p> <p> </p> <p>how is it possible to be on a contract for a whole month - making and receiving calls and they say my number is not on their system. then I go to CRDB website and it confirms my number is on their network! </p> <p> </p> <p>Now my number is off and they cannot put it on when I call the call center. #furious</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply23 May 2016, 04:34
Official

Thank you for the posting.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards

Vodacom Consumer Website Team

Best regards,