Network coverage

This is a 3rd day without a network in Olifants camp Kruger National Park, this I reported and still no network, this is unacceptable, we are working with guests and we can't process payments because of this, someone came on the 29th and said he will be back next day, it means he never came or came nobody knows We need this to be sorted out as this is unacceptable as we are losing sales