SS
Sivuyile S
1 reviews | Active since Jun 2017
29 May 2020, 16:56
Network connectivity issues
Hi I called Vodacom customer service complaining about network issues and I was told to use a different network cause they can't help me. A service ticket with reference A2-K2NZ-37NWR opened and closed without any help.
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Replies (2)
Vodacom's replyOfficial
30 May 2020, 15:40Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 May 2020, 15:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Jun 2020, 08:56Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate the following feedback has been provided,
" ***: Connected to Sivuyile and he advised that the issue has been ongoing in thea areea of Dawn ext 42 for years now. Advised of additional sityes planned, no timeframes due to 3rd party involvement."
Your query has now been resolved. Regards Consumer Website Team
Our records indicate the following feedback has been provided,
" ***: Connected to Sivuyile and he advised that the issue has been ongoing in thea areea of Dawn ext 42 for years now. Advised of additional sityes planned, no timeframes due to 3rd party involvement."
Your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply03 Jun 2020, 08:56
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate the following feedback has been provided,
" ***: Connected to Sivuyile and he advised that the issue has been ongoing in thea areea of Dawn ext 42 for years now. Advised of additional sityes planned, no timeframes due to 3rd party involvement."
Your query has now been resolved. Regards Consumer Website Team
Our records indicate the following feedback has been provided,
" ***: Connected to Sivuyile and he advised that the issue has been ongoing in thea areea of Dawn ext 42 for years now. Advised of additional sityes planned, no timeframes due to 3rd party involvement."
Your query has now been resolved. Regards Consumer Website Team
Best regards,