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Musiiwa M

1 reviews | Active since Apr 2023

14 Aug 2023, 06:53

Network connections is poor

Please help with vodacom network at protea glen ext 22, 27, 29, 24, 26 and 28, we struggle to make or receive calls, can someone assist with fixing it please maybe there is a problem at the towers.

0
Replies (3)
Vodacom
Vodacom's reply14 Aug 2023, 07:31
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply16 Aug 2023, 07:52
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the Network Department and based on the feedback received, contact was made, and feedback provided:
The Site is up and serving. There were issues resolved on the 12th of August 2023. 

Regards Consumer Website Team

Best regards,

MM
Musiiwa M's update05 Oct 2023, 11:59
Reviewer Update
Good day

We still experiencing network issues please can we get assistance protea glen ext 22, 27, 29, 24, 26 and 28, i have been using vodacom since i love this service provider but now you am disappointed, please send someone to check our tower