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Christine C

1 reviews | Active since Jul 2015

08 Jul 2015, 09:29

Network connection SUCKS

Good day,<br> Currently I have three contracts with Vodacom that is practically useless to me as there is little to no network coverage were we reside just outside Petit, Benoni. I have contacted Vodacom numerous times before and they even came out to my house in the month of March with an empty promise that more towers would be erected...budget permitted, yet they boast best network coverage throughout SA. Out of desperation I had to get a Telkom sim to have some way of contact (BTW - coverage better). Have been trying to cancel my contracts, but gets told that I cannot by Vodacom. I am frustrated beyond belief as every month a lot of my data and airtime paid on the contracts goes to waste as we cannot use due to network issues.

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Replies (1)
Vodacom
Vodacom's reply08 Jul 2015, 12:21
Official
Hello Birdlady,

Kindly note that we have received your Hellopeter Complaint, which has been escalated to our Regional Network Team to review, which will make contact.

Best Regard
Vodacom Consumer Websites

Best regards,