Network connection

I am so disappointed at vodacom, i have had network connection problem for thenpast week i logged a call with vodacom, a week later the problem is still not resolved iam told towers are down,but they have not resolved the issue,i believe if the problem was of urban areas, it could have been attended to pronto,seeings its arural area, vodacom is dragging their feet. Meanwhile my data experiry days are going by, i am stuck,with no connection at all,this is the worst network ever.