MM
Mummy M

1 reviews | Active since Apr 2019

05 Apr 2019, 13:16

Network

Complain about network issues in 2016, 2018 I was promised that the will be installed at my are in Jabulani area, sometimes before June or in June.I also received a courtesy callfrom a guy that the matter will be sorted m because the surrounding area's, Moletsane etc have the same challenge, hello Peter, you my last bus stop. I life VODA and I am not going to port my number to MTN or Cell C. VODA was my first home and prepared to stay.

0
Replies (2)
Vodacom
Vodacom's reply05 Apr 2019, 14:02
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply10 Apr 2019, 12:54
Official
Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. 
Regards

Consumer Website Team

Best regards,