KM
Karabo M
1 reviews | Active since Apr 2013
02 Nov 2018, 09:43
Network
We have been having network problems in our area for the past 4 days. I contact customer support and I'm told I have to provide 4 other numbers excluding mine. I advised I can only provide 2. Because I am not able to I was told that I cannot be helped.
Shame on you Vodacom! Is this how you treat a loyal customer that's been with you for over 15 years.
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Vodacom's replyOfficial
02 Nov 2018, 10:16 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Nov 2018, 10:16
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,