1 reviews | Active since Sept 2016
I've been using vodacom for more than 10 years and I've never expirienced such problems as I am experiencing now. I use vodacom for both business and personal use now im thinking of changing to another network. When people try to reach me they say its off, now I can't afford to miss anyone's call because I run a business which entails my phone has to be on all the time. I am loosing clients and customers because of this ordeal. I called in your call centre not so long ago and was told to change my simcard and do a sim swap again, I did that and still im experiencing the same problem.
Secondly my data, I am loosing large amounts of data and airtime please look into that.
Yours truly A dissapointed loyal customer
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
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