NZ
Nondumiso Z

1 reviews | Active since May 2015

08 Oct 2017, 02:03

network

Then this is the service we'll keep on experiencing, i wanted to convert my airtime to data bundles but i couldn't and thanks to your network my airtime is gone because i had to use it on social media as i couldn't convert to data bundles, u have been saying u fixing the problem which took for ever worse **** and send me an sms that the issue has been resolved but i tried 2 access *111# and *123# but still kept giving me that error after your sms nogal

0
Replies (2)
Vodacom
Vodacom's reply08 Oct 2017, 12:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply09 Oct 2017, 08:41
Official

Hi Nondumiso

As discussed, this matter has been resolved.

Have a pleasant day further!

Regards,

RJ

Best regards,