EZ
Elzaan Z
1 reviews | Active since Jun 2016
01 Apr 2017, 16:45
network
<p>I get R149 airtime on a nonthly basis and then I convert it to data of 1Gig. So today I tried to do it as always. So I tried twice just to receive an MII error. Then I saw that some airtime was.used and I didnt have insufficient funds when I tried again. So I purchased R5 airtime just to see that when check your balance.its split in 2. *** Vodacom. This is getting ridiculous. So now I need to choose a cheaper bundle which is not gonna happen. I better get reimbursed for the loss so that I can get my gig data. I will not pay R99 for 500megs. Fic this</p>
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Replies (2)
Vodacom's replyOfficial
02 Apr 2017, 09:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Apr 2017, 09:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Apr 2017, 09:28Dear Customer
As per our conversation, your problem has been resolve.
We do apologize for the inconvenience caused.
Kind Regards
Dane Larson
Best regards,
Vodacom's reply03 Apr 2017, 09:28
Official
Dear Customer
As per our conversation, your problem has been resolve.
We do apologize for the inconvenience caused.
Kind Regards
Dane Larson
Best regards,