MS
Milton S
1 reviews | Active since Jun 2016
30 Jun 2016, 20:14
**** network
<p>Vodacom customer care consultants made me hold for about 40 minutes Lerato the consultant who advised me she can't see my number and put me on hold, is this what you call customer service,do your staff know the the six fairness outcomes,I just wasted my ****** hour a and still was no assist because of unprofessional consultants wo do know their jobs. I'm looking into cancelling all my contracts with you!</p>
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Vodacom's replyOfficial
01 Jul 2016, 05:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Jul 2016, 05:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,