NET-WORK NOT-WORK

POOR SERVICE what more can i say, I’m extremely disappointment in your service, i had high hopes when taking this contract.

My issue is that i struggle with connection on a daily basis, I run a business that requires internet connectivity, i have lost lots of money as a result of vodacom connectivity issues I’m working from home, your network is so poor I have to resort to other measure just to keep connected, that is costing me money.

I previously spoken to numerous agents who promised me ascilate my issue to the network department its been over 3 weeks.

I have spoken to numerous consultants, Someone from the network department said the area which im from requires more towers which will be installed soon, to date no one has called.

I have been sending messages on social media platforms from 1st august still no response,

I'm paying for a service I'm not getting, the connection is very bad, the agent that sold the contract told me that everything should be fine as my package comes with a download speed of 25mb that should do the trick.

I have a side business which depends on your data usage, I’m loosing big money.

Y am I paying for a service, I feel like Vodacom is running a ****, ripping us off our hard earned cash, the premium price I’m paying is way too high, market price is R200.00 yet I’m paying over R400.00, sad to say Im loosing my faith and trust in a once valued brand. Who’s going to pay for my losses, I have made numerous calls no one call.