AH
Avril H
1 reviews | Active since May 2012
11 Nov 2020, 17:49
******** at Vodacom
After my shocking experience and review in September Vodacom rep**** to say they would contact me - I'm still waiting. I have phoned 11 times in an attempt to cancel a free phone and number that I am being charged for, and 4 months later I am still being charged for it. I have spoken to Baify, Lebo, Lee (who was escalating the matter and I would be contacted as I had been **** to by other call center assistants) and countless others. Who the hell at Vodacom gives a damn about honesty and service to clients or are they just ***********???????
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Vodacom's replyOfficial
12 Nov 2020, 07:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2020, 07:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team