1 reviews | Active since Aug 2017

14 Aug 2017, 13:16

Nelspruit BAD BAD

<p>My son went to Nelspruit, on his day off [he works in Hoedspruit, which is 2.5 hr travel, therefore 5hrs to return to Hoedspruit] with ALL the docs Vodacom asked for - he wanted to do a 'Change Of Ownership' from our business account to his [business]. First they said they did not have a 'business dept.' to do this.... then they told him to email it to three different email addresses, all of which were returned/not working! How pathetic can one company be??</p>

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Replies (2)
Vodacom
Vodacom's reply15 Aug 2017, 06:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Aug 2017, 06:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team