KN
Kholelwa N
1 reviews | Active since Aug 2023
10 Aug 2023, 00:34
NEIDO SCRIP mandate violation / deduction INCRISE WITHOUT my permission
Vodacom deserve no star at all they have been incrising my debit order deduction without my consent they double deducted just because I requested for a debit order date to be changed they did not get back to me when I complained about it
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 Aug 2023, 07:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Aug 2023, 07:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
KN
Kholelwa N's updateReviewer Update
21 Aug 2023, 08:51I am still yet waiting for your response and nothing when I called last time someone dropped my call I feel used and strapped because you vaolated the contract we agreed on and I fully no and understand the debit order script but vodacom broke the rule of it and still penalized me for trying to pay my account by hand I still need help infect I am crying for help
KN
Kholelwa N's update21 Aug 2023, 08:51
Reviewer Update
I am still yet waiting for your response and nothing when I called last time someone dropped my call I feel used and strapped because you vaolated the contract we agreed on and I fully no and understand the debit order script but vodacom broke the rule of it and still penalized me for trying to pay my account by hand I still need help infect I am crying for help