Negligent Service provider
Very disappointed in the service I received from vodacom. I've been making regular payments towards my account on the vodacom app only to have my services suspended with zero communication no notification/emails or warnings what so ever which I find unacceptable. Extremely dissatisfied customer, and I would not recommend their services .
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Vodacom's replyOfficial
13 Apr 2021, 21:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Apr 2021, 21:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team