Negligent Customer Service By The Repairs Centre

<p>The vodacom repairs centre has failed to repair my cellphone. I had to initially pay half the amount of the purchase price of the cellphone...which I paid for the screen which had cracked when the phone fell. Thereafter, after only having received the phone back for 2 weeks, the screen was faulty and would constantly black out everytime that I touched it. I went back to the store and they told me that I would have to pay...again! This is after I already paid for the repairs. I did not bother arguing because as I had experieced before, their 3-7 working days had become an entire month. The only reason that they could provide me with was that there were plenty of other cellphones that had to be repaired an that they could not have guaranteed that the cellphone would be repaired. After the second incident I received the phone back after just 2 working days...but the problem was not resolved, instead the problem was worse. I was told on 7 August 2016, a Friday afternoon that my cellphone had been delivered to the vodacom store, but instead when I arrived there I was told that my cellphone was not there and that I would have to wait another 7-14 working days. This was mainly due to the fact that the manager was not there on that day and that they would be back on Monday so that they could take the phone to vodacom repairs personally. I HAVE PAID FOR THE CELLPHONE REPAIRS IN FULL, YET I HAVE NOT RECEIVED ANY RESULTS!</p>