1 reviews | Active since May 2015
Negligence to resolve issue
*****, Negligence to resolve: I wrote on 2 previous occasions how Vodacom keep on terminating my remaining data prematurely. When it states: "...data to use until midnight on 18/01/2018" They terminate my remaining data in the early hours (00.01am) on that date.Then Edlin Naidoo told me that there are 2 types of midnight: 1st one is am and the 2nd pm ON THE SAME DAY. Then Rodrique Lategan wrote me, asking for details, which I gave him. But, since ignore my query.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team