CM
Che M
1 reviews | Active since Apr 2019
04 Feb 2020, 11:33
Negligence by Vodacom
I took out a contract for an S7 in 2017 canceled it within less than a week, RAM collected the phone and I canceled, I'm still being charged for this contract I called in 2018 they advised it's been canceled but not close off on the system they advised this will be done and closed however its 2020 and I'm still being charged for this phone and damaging my credit record as it still shows up as in default
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Replies (3)
Vodacom's replyOfficial
04 Feb 2020, 11:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2020, 11:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CM
Che M's updateReviewer Update
14 Feb 2020, 14:02I missed your call can you please call back?
CM
Che M's update14 Feb 2020, 14:02
Reviewer Update
I missed your call can you please call back?
CM
Che M's updateReviewer Update
04 Mar 2021, 14:33I'm still awaiting assistance on this my credit score is still affected by this iI want this dealt with immediately this cannot go on!
CM
Che M's update04 Mar 2021, 14:33
Reviewer Update
I'm still awaiting assistance on this my credit score is still affected by this iI want this dealt with immediately this cannot go on!