Negligence

had a contract with vodacom missed 3 instalments and I was handed overto VVM....the company I was handed over to was negligent with my account and debited the wrong amount of R5000 instead of R50 even though they didn't get the money in my account this reflects bad worse on my credit since Im a bad payer and also on vodacom and vvm I do not now if they were trying to de***** me or what. ...I do not want to work with this company called vvm going forward vodacom can collect their for themselves on my account or if can make ARRANGEMENTS with them. ...I wouldn't want any further mistakes on my account I now have to wait for at least 2 months to get my things in order since this mistake has already affected me. Called the company VVM to enquire about this and consultant was not nice