VvdW
Vince van der Walt
1 reviews | Active since Oct 2014
21 Jul 2015, 09:42
Neglect to inform and charge ******ionate rates
Vodacom neglected to inform me by sms that my data bundle has run out. I have made an effort to keep data low and stay in bundle rates this month. They did not inform me that my bundle was finished so that they can charge ******ionate rates. I'm beginning to think it is intentional. This is an absolute abuse of the consumer.<br> <br> Sincerely<br> Abused Consumer
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Replies (1)Vodacom's replyOfficial
21 Jul 2015, 12:34Hello Vince1810,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply21 Jul 2015, 12:34
Official
Hello Vince1810,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
