MS
Mfezeko S
1 reviews | Active since Sept 2018
05 Nov 2025, 13:15
Negatively affecting my Credit score
Am really struggling to get help at Vodacom , i paid off account I*** , but when vodacom gets a call from VCCB , they are saying the account has been prescribed . This has been delaying me in many things as this is affecting me negatively . I need urgent assistance .
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Vodacom's replyOfficial
05 Nov 2025, 13:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Nov 2025, 13:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team