1 reviews | Active since Jul 2017
Negative star Rating. Vodacom is lying to its subscribers and must Own Up
<p>You dont deserve a star, You deserve the "POO Emoji" SA's so-called best Network is a shame to the very fabric it is printed on. I have on numerous occasions experienced dropped calls by this shameless excuse for a network and even at times when I have engaged with call center staff. The inadequate infrastructure as well ***********ly trained call center staff make for an even worse customer experience on the whole. I have been incorrectly billed from my normal data while using the so-called nite data and no resolution in sight after numerous calls. Their latest **** called Meg,my day is also not living up to its expectations. If you open a contract with Vodacom you are entering into the competencies of a government run agency. They never keep to their promises and cause only more grief to the mistakes they constantly make. I will,formally proceed with my complaint to ICASA and withdraw my contract from being upgraded. I am moving on</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
