1 reviews | Active since Jul 2017

26 Jul 2017, 16:26

Negative 1,000,000 rating

<p>I am outraged by the service of Vodacom when trying to resolve my disatisfaction over the call centre and repeatedly explaing my problem to the consultant "helping me". I have wrongly been without airtime for over two working days now and cannnot believe that South Africa's best network as advertised can leave their paying clients for so long with out a paid for product and service.</p> <p> </p> <p>I would not advise any of my family, friends or business partners to make use of vodacom because the service is not up to standard.</p>

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Replies (1)
Vodacom
Vodacom's reply27 Jul 2017, 07:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team