CD
Celeste D

1 reviews | Active since Aug 2016

10 Aug 2016, 13:18

Needs a negative start for vodacom

<p>i have trees for over a month and a half to cancel my contract and vodacomi is useless and unhelpful. Every single time I call over 10 times I follow the print and cancellations never ever goes through then I get some rude ass agent every single time saying well all they can do is transfer me. I can't do anything so I let them transfer me and goodness gracious the freaking call will cut or put down EVERY **** TIME AFTER HOLDING FOR SO LONG!!! I cannot wait to move from vodacomi nobody can help nobody cares and nobody wants to care. You suck vodacom so does toe service very disapointed and frustrated </p>

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Replies (1)
Vodacom
Vodacom's reply10 Aug 2016, 18:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,