Need to cancel my contract BUT NO SERVICE !!!

I have tried your Vodacom cancelation number (***) for about 45 min with no luck in cancelling my contract which expires in July 2025. i tried the customer care number - NO luck either on your upgrade line - they tried to put me thought to *** with no LUCK either.

nothing at Vodacom is working. I do not want to upgrade the contract but cancel.

NOBODY is willing to assist Sinenhlanla Precious Zulu also was unable or unwilling to assist me on the TOBI chat. and said i should call the number which is NOT working.

I'm really frustrated with the customer service of Vodacom....