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Aadil D
1 reviews | Active since Sept 2015
06 Sept 2024, 19:07
Need to cancel my contract
Vodacom requires atleast 20 days written notice to cancel your contract but they are unable to provide you with an email address to submit your cancelation notice to
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
08 Sept 2024, 21:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Sept 2024, 21:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Aadil D's updateReviewer Update
10 Sept 2024, 19:25Hi, it's been more than 2 business days and your team has not contacted me or provided me with an email address for me to cancel my contract with Vodacom
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Aadil D's update10 Sept 2024, 19:25
Reviewer Update
Hi, it's been more than 2 business days and your team has not contacted me or provided me with an email address for me to cancel my contract with Vodacom
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Aadil D's updateReviewer Update
01 Oct 2024, 00:01Guys I was given a quote that said I'd need to pay R0 to cancel my contract, I wanted to cancel my contract on the last day of the contract and your agent advised me that they could cancel the contract for R0 at the end of September 2024. I signed and returned a quote that said R0 would be payable. I just got charged R1242.71 via debit order!!!!
Please resolve this urgently.
Please resolve this urgently.
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Aadil D's update01 Oct 2024, 00:01
Reviewer Update
Guys I was given a quote that said I'd need to pay R0 to cancel my contract, I wanted to cancel my contract on the last day of the contract and your agent advised me that they could cancel the contract for R0 at the end of September 2024. I signed and returned a quote that said R0 would be payable. I just got charged R1242.71 via debit order!!!!
Please resolve this urgently.
Please resolve this urgently.